Our smartphones are, today, one of the most important elements, we spend several hours a day using them, be it video games, mail management, contacting other people or using social networks. This makes, inevitably, our devices end up having problems over time (or due to factory defects).
One of the elements that can give us problems is the battery, and that is what makes our smartphone continue to work. There are few cases in which a user finds that their mobile does not charge when plugging it into the power, so if you are new and have this problem or an acquaintance who suffers from it, this tutorial can help you fix the device.
Monitor battery status
The first thing we have to do if we find that our smartphone does not charge when we plug it into the power is check battery status. There are many applications on Google Play that monitor the hardware of our device, including the status of the battery, but they are usually somewhat generic.
The best thing is to go to an application that focuses on checking if our battery is good, such as Ampere, one of the best known for this purpose. You can monitor at all times if the battery is charging (positive numbers in green) or is running down (negative numbers in orange).
If having the mobile plugged in they show negative, it means that it is not charging, and then there is a problem. Once the solutions that we will give below have been tested, we recommend that you return to this app to verify that everything has returned to normal. There are several more similar apps to Ampere, so feel free to use the one that works best for you.
Check if the problem is with the cable or the adapter
When someone does not charge their smartphone, the most common is that the problem is with the cable or the power adapter that, due to some failure, has stopped fulfilling its function. Checking if this is the problem is very simple, use another cable or adapter that you have at home and is compatible with your mobile (that the cable is the same type as your connector).
If the mobile recharges with another cable or adapter, then it is the accessory that fails and, therefore, it will be necessary to buy another. We will always recommend that they be specific to the brand of mobile you are using And, if it is for that model, so much the better. It’s not uncommon for non-brand-specific cables and adapters to work well, but it’s good to be cautious.
The problem is the USB port
In the event that both the cable and the adapter are in good condition, we can begin to suspect the USB port. With use this port may have moved and, therefore, the contact does not occur correctly, causing the smartphone not to charge properly.
In this case, the first thing to do is turn off the phone and, if it has a removable battery, remove it. Next, with something very fine and sharp, like a pin, stick it into the port to straighten it. Be very careful here, because if you apply too much force you can cause irreparable damage, so try to apply the right force.
After this, you can put the battery (if you had removed it) and turn on the mobile. Plug it in and check if it is charging correctly (it will be faster if you monitor it with Ampere or the app you have chosen for this purpose).
The battery is the cause of the problem
Whether due to manufacturing defects or wear, the battery may no longer perform its function. This is one of the reasons someone buys a new device, but if it’s not an option you’re considering, then just we have to change the battery.
There are still mobiles whose battery can be removed (less and less), in which case you can buy a new one and replace it yourself. In the event that the battery is not removable, then the most prudent thing is to go to the SAT (especially if your phone is still under warranty) to have it replaced.
You can carry out the process yourself at your own risk if you feel capable of doing it, but we will always recommend the most prudent option (in this case send it to technical service).
The problem is not in the hardware, but in the software
Although as Android evolves this is increasingly complicated, It is possible that the cause of your smartphone not charging is in some part of the software. In this case, the first thing that we are going to recommend is that you look to see if there is an application that is wasting battery so exaggeratedly that it prevents your mobile from charging and, if there is one, uninstalling it.
To do this, you only have to go to the device settings, enter ‘Energy’ (or battery, it depends on each model) and then click on ‘Using the battery’. There you will see how much the different applications and processes of the system have been consuming so that you can take the appropriate measures.
If the problem is in the software, it is best to locate the app or process that prevents your mobile from charging and, if necessary, do a factory reset.
It is also possible that the problem has come as a result of a recent major update and your smartphone has already been a certain time. In this case, you should consider doing a factory data reset or, if the problem persists, try to revert to the previous version if it was good for you then.
Of course, in any case, We recommend that you make a backup of everything you want to keep to restore it after you have reconfigured your phone. It should be noted that, normally, this problem is coupled with the fact that the battery is losing health, so that Ampere (or the app you use) would not lose sight of continuously monitoring the status of the battery.
Some last tips to keep in mind
Many people want to buy our mobile and, until we get tired of it and decide to buy another, use it without any problem, but to minimize the chances (bad luck exists) that it will fail us unexpectedly, we ourselves must do our part.
The first thing is, when charging our smartphone, disconnect everything that we do not need to be active (data, Wi-Fi, NFC …), and if we don’t expect any notification, put it in airplane mode or turn it off directly. This will not only take care of the health of the battery, but it will speed up charging and minimize the time it is plugged in (which will also appreciate the cable and charger).
To minimize the problem that is discussed in this article, we must do our part by not using demanding apps while loading and disconnecting what we do not need.
The next is try not to use the mobile while it is charging, especially demanding applications such as video games or photo editors. This will mean that, in the first place, the smartphone does not get so hot, which will slow down the deterioration of the battery, also, as in the previous case, it will make the mobile phone have to be plugged in for less time.
Finally, if the problem is hardware, we recommend that, if you have any doubts about how to fix it, send it to the technical service, where they will do it without problems (and it may even be free if the phone is under warranty). We hope this little tutorial helps you or someone you know who has recently suffered from this problem (or to minimize the risks of this happening).
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